Strategic Planning and Goals Survey

Leadership

I know my organization’s mission (what it is trying to accomplish).*

I know my organization’s vision (where it is trying to go in the future).*

My senior (top) leaders use our organization’s values to guide us.*

My senior leaders create a work environment that helps me do my job.*

My organization’s leaders share information about the organization.*

My organization asks what I think.*

Strategic Planning

As it plans for the future, my organization asks for my ideas.*

My organization encourages totally new ideas (innovation).*

I know the parts of my organization’s plans that will affect me and my work.*

I know how to tell if we are making progress on my work group’s part of the plan.*

My organization is flexible and can make changes quickly when needed.*

Customer Focus

I know who my most important customers are. (Inside and Outside the company)*

I regularly ask my customers what they need and want.*

I ask if my customers are satisfied or dissatisfied with my work.*

I am allowed to make decisions to solve problems for my customers.*

I also know who my organization’s most important customers are.*

Measurement, Analysis, and Knowledge Management.

I know how to measure the quality of my work.*

I can use this information to make changes that will improve my work.*

I know how the measures I use in my work fit into the organization’s overall measures of improvement.*

I get all the important information I need to do my work.*

I know how my organization as a whole is doing.*

Workforce Focus

The people I work with cooperate and work as a team.*

My bosses encourage me to develop my job skills so I can advance in my career.*

I am recognized for my work.*

I have a safe workplace.*

My bosses and my organization care about me.*

I am committed to my organization’s success.*

Operations Focus

I can get everything I need to do my job.*

We have good processes for doing our work.*

I have control over my work processes.*

We are prepared to handle an emergency.*

Results

My work products meet all requirements.*

My customers (internal and external to the company) are satisfied with my work.*

I know how well my organization is doing financially.*

My organization has the right people and skills to do its work.*

My organization removes things that get in the way of progress.*

My organization obeys laws and regulations.*

My organization practices high standards and ethics.*

My organization helps me help my community.*

My organization is a good place to work.*